Hariom Engineering

1. Overview & Scope

Welcome to Hariom Engineering. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website, engineering services, and related applications.

2. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. The categories of information we collect include:

Business & Contact Data: Name, title, company name, email address, postal address, and telephone numbers.
Technical Data: Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Service Data: Blueprints, specifications, inquiry details, and project requirements submitted for engineering consultation or manufacturing quotes.
Usage Data: Information about how you interact with our website, including pages visited and links clicked.

3. How We Use Your Information

We rely on legitimate business purposes and legal bases to process your information, specifically to:

Provide, operate, and maintain our engineering services and website.
Process and manage project inquiries, quotes, and manufacturing orders.
Improve, personalize, and expand our services and website user experience.
Communicate with you regarding updates, security alerts, and administrative messages.
Comply with legal obligations, enforce our agreements, and protect against malicious or fraudulent activity.

4. Information Sharing & Disclosure

Hariom Engineering does not sell your personal data. We may share your information only in the following situations: with trusted third-party service providers (such as hosting partners or logistics providers) who assist us in operating our business; to comply with legal obligations, court orders, or regulatory requirements; or in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security & Retention

We implement industry-standard technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restriction: The right to request that we restrict the processing of your personal data.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our data protection team via the information provided on our Contact page.